Last updated: July 13 2025

1. Agreement to Terms

By accessing christianneengland.com or purchasing coaching services (“Services”) from Christianne England Coaching. (“Company,” “we,” “our,” “us”), you (“Client” or “you”) agree to these Terms of Service (“Terms”). If you do not agree, please do not use our Site or Services.

2. Who May Use Our Services

  • Must be 18 years or older and legally able to enter a contract.
  • Services are intended for U.S. residents, but we may work with clients globally where permitted.

3. Nature of the Services

Christianne England Coaching offers wellness and nutrition-coaching sessions delivered online through the Practice Better platform. We are not licensed medical providers. Coaching is educational and motivational—not diagnosis or treatment. TermsFeedcohenhealthcarelaw.com

4. Booking, Fees & Payments

  • Sessions are booked via Practice Better.
  • Payment is processed by Stripe at the time of booking; we accept major credit/debit cards.
  • Prices are shown in U.S. dollars and may change without notice.

5. Cancellations, Rescheduling & Refunds

  1. 24-Hour Money-Back Window (first session only)
    You may cancel your purchase for a full (100 %) refund within 24 hours after completing your first paid coaching session.
    To request the refund, email coach [at] christianneengland [dot] com within that 24-hour period.
  2. Rescheduling
    You may reschedule any session at no charge as long as you give at least 24 hours’ notice before the scheduled start time. Simply use the reschedule link in your Practice Better portal or email us.
  3. Late Cancellations & No-Shows
    Cancelling with less than 24 hours’ notice, arriving more than fifteen (15) minutes late, or failing to attend a session will result in the forfeit of that session. The session will be marked as used and is not eligible for refund or reschedule.
  4. Unused Sessions & Expiration
    Any sessions you purchase but do not use will expire 12 months after the date of initial purchase and are non-refundable. We’ll send reminders as you approach the expiration date, but it is your responsibility to schedule remaining sessions in time.

6. Client Responsibilities

  • Provide accurate information and update it as needed.
  • Consult a physician before making health changes.
  • Do not share course materials, PDFs, or login credentials.

7. Intellectual Property

All content, programs, videos, PDFs and trademarks on this Site are owned by Christianne England Coaching or its licensors and are protected by U.S. and international IP laws. You receive a personal, non-transferable, revocable license for your own use; no resale or distribution.

8. Disclaimer of Warranties

Services are provided “as-is” and “as-available.” We make no guarantees of specific outcomes (weight loss, medical improvements, etc.). Use the Site and Services at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, Christianne England Coaching will not be liable for any indirect, incidental, consequential or special damages, even if advised of the possibility. Our total liability for any claim will not exceed the amount you paid for the Services giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Christianne England Coaching and its officers, employees and agents from any claims, losses or expenses arising out of your use of the Site or Services or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules.

12. Dispute Resolution (Arbitration)

Any dispute that we cannot resolve informally will be resolved by binding arbitration under the American Arbitration Association’s Consumer Rules; venue will be Dallas County, Texas. You waive the right to a jury trial or class action. American Arbitration AssociationAmerican Arbitration Association

13. Privacy

Your use is also governed by our Privacy Policy, which explains how we collect, use and protect your data.

14. Changes to Terms

We may update these Terms at any time. Changes are effective when posted. Continued use of the Site or Services after changes means you accept the revised Terms.

15. Contact

Questions? Email coach [at] christianneengland [dot] com.